Consulting, Facilitation, and Assessment
New Line has assisted clients large and small on projects related to evaluating culture, leading change and complex problem solving. If you have a specific issue or opportunity you would like to discuss, please contact us. References available upon request.
- Organizational assessments focused on the health of the culture
- Team assessments to leverage strengths and identify areas for improvement
- Culture change to increase resilience, collaboration, creativity, and accountability
- Applying Design Thinking to complex problems
- Resource sharing and collaborative management structures
- Combining distinct programs/departments/units into a new and cohesive organization
- Conflict resolution and organizational healing
- Strategic direction and organizational alignment
- Plan conception, development, and writing
Yellowstone National Park
Applying Design Thinking and pre-NEPA planning to complex visitor use management challenges. Participants included leaders from the Superintendent’s office and each park division; NEPA and Transportation experts from the NPS Environmental Quality Division; and outside consultants in a variety of specialty areas.
Golden Gate National Recreation Area
Conceiving and writing a detailed strategic plan for visitor experience on Alcatraz Island. This joint project with the Golden Gate Parks Conservancy involved designing and facilitating a vision development session attended by 50 participants including key staff from both organizations, outside experts, and public stakeholders.
National Parks of Eastern N. Carolina
Five thematically-unrelated and geographically dispersed units were challenged to form a multi-park structure with the goal of resource sharing and increased operational efficiency. New Line worked with the parks to balance collaboration and the individual needs of each unit, then identify larger strategic opportunities. The process resulted in the establishment of a new organizational structure and helped park leaders develop shared expectations while respecting the unique identity of each unit.